Maintenance Contract for Telephone System

We understand how important it is for you to have fast and effective support and maintenance, so our support services have been carefully structured with your business in mind.

maintenance contract for telephone systems can be provided on a range of telephone systems including, Panasonic, Avaya, NEC, Cisco, Yeastar, Dlink & Zycoo. Our field-based engineers cover Nairobi, Mombasa, Kisumu, Nakuru, Thika, Nyeri, Malindi, Kilifi, Kisii and many more

What do we offer new customers?

Switch your existing maintenance support contract over to VDS Kenya or take out maintenance on a new telephone system and we will:

• Carry out a detailed audit of your current communications.
•  Find out more about your business and its challenges.
•  Advise you on potential productivity enhancement or cost savings.
•  Review your system programming and make necessary changes.
• Cleanse and back up your database to ensure efficient operation.

Our Maintenance contact for a telephone system is our guarantee towards the customer. We will make sure your business communication will be up and running all the time.

Why have maintenance on your Telephone / PABX system?

• Budget and Savings; Maintenance aligns a company’s budget with its telephone operating costs. If a major failure occurs, the yearly maintenance plan would cover such an occurrence instead of a costly unplanned system failure.

• Peace of Mind; Knowing that your system is covered can give assurance that if major outages happen to your system, it is covered and it will be back up and running without costly repairs.

• Priority Service; Preferred customer status gets you the fastest response time for service while putting your company at the front of the line.

• Free Phone Support; Need help with the operation of a phone handset? Maintenance customers receive free over the phone support included with the maintenance agreement.

• Monthly Technician Visit; VDS Kenya will provide an onsite technician visit to ensure your system will stay running smoothly. The onsite visit can point out potential problems and correct them before they occur saving you money.