Grandstream PBX System, Kenya

The communication landscape is changing with the progress in VOIP technology. It has got a new face with the introduction of IP based telephone systems. As communication is the backbone of any enterprise, it is a necessity to implement with the sophisticated IP systems. Now the IP PBX systems come with functionalities that refine business communications productively and cost-effectively. In essence, the communication cost has been drastically reduced, improved business relationship with the customers, better efficiency and productivity, in many ways, it is highly beneficial to upgrade the systems to VOIP based telephone systems. Kenya, being an emerging commercial hub, a great chance of success, are there for entrepreneurs. To empower the scope of success, it is vital to implement quality telephone systems such as the Grandstream with a leading IP telephony provider in Kenya.

Delivering brilliant results with Grandstream telephone systems in Kenya

We are the foremost IP telephony providers who are dedicated to designing and installation of telephone systems with Grandstream IP PBX systems Nairobi Kenya. Grandstream has a reputation for revolutionizing the IP communications across the world through its IP based PBX systems, IP phones, conferencing solutions and systems, gateways, and ATAS. No solutions come better than the Grandstream service due to the advanced features and options. It is capable of satisfying varied business communication requirements. Supported by a variety of Grandstream IP PBX systems in Kenya, we offer unmatched solutions that ultimately refine your communication solution. Grandstream Kenya makes you noticeable among your competitors.

Understanding all the necessary deliverables involved and quality maintenance, Grandstream PBX lives up to its name. The IP PBX equipment offers video, voice, data, and other mobility features to small-sized businesses. The implementation of this is done in an efficient and clean manner. Greet your business with Grandstream Telephone System.

Grandstream PBX solutions for better communication

Grandstream UCM series of telephone systems (IP PBX’s) is known for its advanced features and functionalities. This series of systems deliver wonderful performance against most demanding working environments. Grandstream Kenya UCM series consists of the models UCM6100, UCM6200 and UCM6510 series.

UCM6510 Series: These series bring easy to manage and modified unified communication solution for your businesses. It is enriched with great security features to protect the business from vulnerable threats. The systems are power-driven by advanced hardware and software applications. Capable of supporting 2000 users, it is a beautiful option for converged voice, fax, video, data, security surveillance, and mobility applications without any recurring or license costs.

Some of the features include

• Supports up to 200 concurrent calls and 2000 SIP endpoint registrations
• Quick set up
• T1/E1/J1 connectivity
• Unlimited SIP trunk accounts
• Extensive security protection using TLS, SRTP, and HTTP
• Support to 2 analog telephone and Fax FXS ports.

UCM6200 series: If your business is looking for centralized telephone solutions, then these series keep authority on your telecommunication demands. Combined with the most excellent technology, it has the most refined converged features that promote voice, data, and video communications. This is the industry-leading telephone PBX system that supports many users and simultaneous calls.

Some of the features

• UCM 6202 and 6204 Support 500 users and 30/45 calls
• UCM 6208 support 800 users and 100 simultaneous calls
• Tracking phone usage facility
• Supports for the 5 level IVR
• Built-in call recordings server
• Recordings accessible through the web browser
• Good security protection
• Support to FXS ports and FXO ports

UCM 6100 series brings unified communication solutions to small and medium business environments in an easy to manage way. This series is enhanced with advanced hardware and software functionalities. Capable of supporting up to 500 users, this product offers a complete solution for converged communication without any recurring costs and licenses. Like the previous models, this system is also easy to set up and manage. This is an on-premise IP PBX comes with four variants. These systems are enriched with extensive features that can be customized as per the user requirements. With these features in store, Panasonic UCM 6100 is a promising solution to the small-medium business environments. The systems are affordable as well.

• Call detail records
• Supports up to 500 users and 60 calls
• Support 2 analog telephone FXS ports
• Support up to 50 SIP trunk accounts
• UCM 6102 model has a NAT router and in-built firewall
• Call recording facility
• Extensive security protection using TLS, SRTP and HTTP
• Call queue and SIP video
• Voice mail
• 32 conference attendees

With the kind of features these systems provide, it’s no wonder why Grandstream IP PBX systems are the finest option for your business.

Grandstream PBX features

Call Recording

Call recording is a great feature in the Grandstream Kenya systems which permits a user to record a conversation using their phone. Moreover Call recording can be set to always record, never record, or record based on specific rules. Call recording can be utilized for training purposes and/or quality assurance for institutions, banks etc…

Auto-Attendant/IVR

An Interactive Voice Response(IVR)/Auto-attendant feature in Grandstream IP PBX systems is one of the most desired features. An IVR produces an automated message to all incoming callers. This message will be played to the callers and explain options which are available to them, and later prompts them to make their selection based on the requirement.

Conference Rooms

Grandstream IP PBX has the conference room feature that create a meeting room for users- both internally and externally . Participants can call and talk to each other. Conference rooms can be controlled by an administrator, and as well it can be password protected to avert stranger callers from accessing it. The conference room can be accessed by users internally by dialing the conference room access number.

Voicemail

Voicemail is one of the most advanced feature of the present telephone systems. Grandstream Voicemail features enable callers to leave a voice message in the absence of user which can be played back later. When a call reaches directly to the users voicemail, the caller is encouraged to leave a message after a pre-recorded (or automated) message.

Caller ID

Grandstream PBX has this Caller ID feature which allows incoming calls to be identified by calling number. In a caller ID enabled system  incoming caller’s ID is displayed on the users phone screen. This feature lets you differentiate the numbers.

Call Forwarding

Call forwarding in Grandstream PBX systems Nairobi feature allows calls to an extension to be forwarded to another number or another extension. Once this feature is activated, all calls to that user will be directed to the assigned destination immediately. Calls can be forwarded to another extension, phone number (such as a Mobile phone), an IVR, and more.

Call Transfer

This Grandstream Telephone feature lets users transfer calls from their phone to another phone. Example: Front office executive transfer the calls to particular departments. Calls can be transferred to voicemail, another user, an external number, and external destinations.

Call Parking

The call parking function permits a call to be placed in a call parking lot with an assigned number. This parked call can be retrieved up by any user with any phone. The caller who is placed in the call parking lot will have on-hold music played to them while they are waiting for a pick-up.

Call Reporting

Grandstream PBX provide the option to view all phone calls in web browser through Cal reporting feature. It allows you to filter by certain parameters such as date, extension, user, duration, and more. Totals are calculated based on the filter settings.This is useful for businesses who need to keep tabs on phone calls and certain individuals/extensions who cannot be directly observed or monitored constantly.

Voicemail to Email

Grandstream PBX “Voicemail to Email” feature allows sending a copy of user’s voicemail message to the mentioned email address. This feature make users to listen to their voicemail messages via email or smart-phone device without having to physically use their desk-phone while they are away.

Music On Hold

Music on hold in Grandstream Kenya Telephone System is a feature that plays music to callers when they are placed on hold or are currently in a call queue. You can play Music or Company advertisement as music on hold.

Office Hours

Grandstream PBX “Office Hours feature”allows to route a call based on the time, day of the week, or month. This feature is beneficial  to enterprises for diverting calls to a separate number after office hour message or different destination after business hours, during weekends, holidays, etc.

Ring Groups

Grandstream PBX is capable of grouping together different extension number into a single  extension number. If there are marketing agents with extensions 120, 121, 122, and 123, then it is possible to assign a ‘marketing’ ring group and all of the phones will receive the incoming call simultaneously.

Do Not Disturb

Grandstream Kenya “Do not disturb” feature let users to define and set a condition on their handset phones which would automatically reject a call.  This feature is useful when a user is occupied with an important task and cannot afford to take a call (e.g. important meeting, important task, eating lunch, etc…).

Being beyond others in the communication domain with VDS Kenya – IP telephony provider Nairobi.

We are skilled to offer solutions using the advanced series of Grandstream IP PBXs Mombasa. Once you decided to go for Grandstream systems in Kenya you really are accepting excellence for the better future. As a Grandstream Distributor in Kenya, the responsibility to deliver cutting edge solutions with Grandstream systems is perfect with us. Some businesses are in the run to revamp the existing PBX system and some others to build new infrastructure. Be it any kind of requirement, it is good to come up with advanced communication solution. Grandstream Kenya is focused on providing customers with state of the art solutions with the Grandstream products across the country. For the telephone system requirements, call us on +254 757128960 now and talk to one of our sales engineers for your telecom requirements or send us an email to sales@vdsae.com and get a quick response for your queries.

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